File A Complaint

Texas law requires that all complaints against police officers must be in writing and signed by the person making the complaint.  Complaints must be made within 60 days of the incident complained about, except in special cases (such as criminal misconduct or when good cause can be shown by the person making the complaint).  Complaints must be made by the person aggrieved (wronged).  Other persons may give statements as witnesses.

The Department's goal is to make this process available to all persons who believe they have been aggrieved during an interaction with an employee of the Dallas Police Department.   A formal complaint may be made in one of several ways:

  • A person may come to the Internal Affairs Division, Monday - Friday, 8:00 a.m. - 5:00 p.m., on the second floor of the Jack Evans Police Headquarters.  Check-in at the front desk, and ask to speak with an Internal Affairs Detective.  A detective will come get you and help walk you through the entire process.
  • A person may go to any of the seven police stations around the City of Dallas and ask to speak to a supervisor.  The supervisor will help you initiate the complaint process and provide you with a complaint form to complete.
  • A person my submit a Citizen's Compliant Form electronically to us:

    • PC or Mac users will need to ensure they have Adobe Reader installed on their computer.
      • If you do not have Adobe Reader you can download free from the below link.
      • https://get.adobe.com/reader/
      • Once you have installed the software on your computer click the link for Citizen Complaint Form and open in Adobe Reader and complete form.
    • Smartphones and Tablets
      • If you do not have the Adobe Reader application you will need to download it to your device for free.
      • The app can be found in both Google Play Store and the Apple App Store for free.
      • Once you have installed the Application on your smart device click the link for Citizen Complaint Form and open in Adobe Reader and complete the form.
  • A person may print off a Citizen's Complaint Form available at the link provided below and return it to us in one of four ways:
    • E-Mail: DPDIAD@dallascityhall.com
    • Fax: 214-670-8219
    • Mail it directly to our contact address
    • Deliver to any police supervisor at any City of Dallas police facility

*** CITIZEN COMPLAINT FORM ***

Formulario en Español

Racial Profiling Complaints

In 2001, the Texas Legislature passed a law prohibiting "Racial Profiling."  Police Officers may not take any enforcement-initiating action based on an individuals race, ethnicity, or national origin rather than on the individual's behavior or on information identifying the individual as having engaged in criminal activity. 

Examples of "Racial Profiling" include but are not limited to:

  • Initiating a traffic stop on a particular vehicle because of the race, ethnicity, or national origin of the driver a vehicle.

  • Stopping or detaining the driver of a vehicle based on the determination that a person of that race, ethnicity, or national origin is unlikely to own or possess that specific make or model.

  • Stopping or detaining an individual based upon the determination that a person of that race, ethnicity, or national origin is unlikely to be in that place or part of town.
  • Stopping a driver when looking for a suspect if the only commonality between the suspect and the driver is their race, ethnicity, or national origin.
  • Singling out an individual for enforcement who is part of a group of individuals exhibiting similar behavior (for example, a group of drivers exceeding the speed limit)  because of the individual's race, ethnicity, or national origin.

"Racial Profiling" by officers is strictly prohibited by the Dallas Police Department.  Complaints alleging "Racial Profiling" are accepted and investigated in the same manner as other complaints. ​​​

Contact

Dallas Police Department
Internal Affairs Division
1400 S. Lamar Street,
Dallas Texas 75215
Phone: (214) 671-3986
Fax: (214) 670-8219